Contact Us

• ・We will store and manage the personal information of our customers with utmost care, and will not use that information for any purpose other than to answer inquiries.
• ・Regarding inquiries received outside our designated business hours, or depending on the content of the inquiry, we may not be able to provide you with a timely response, or in some cases, may be unable to provide and answer. Please note that we may call you directly to confirm the details of your inquiry.
• ・Please ensure that our reply address is not blocked by anti spam measures in your email settings, otherwise you may not be able to receive a reply email from our company. When you contact us, please check such settings and, if necessary, please set up an individual domain so that you can receive messages from us.
  [Domain configuration] @nakano-seiyaku.co.jp
• ・Depending on the content of the inquiry, we may call you directly to confirm the details, or provide an answer to your inquiry by phone rather than email.

Secondary use of our responses, etc.

• ・Responses from our company are for inquiries from specific customers, and we strictly forbid the transfer or secondary use of some or all of the content of such responses without our permission, or the disclosure of content to anyone other than the applicable customer.

Customers who wish to purchase our products from outside Japan

• ・Customers overseas who wish to purchase our products are restricted to those countries and regions that we currently export to. If we receive a [request for product purchase] beyond our current exporting area range, we may not be able to meet your wishes due to legal regulations in those countries and regions. We apologize for the inconvenience, but thank you for understanding.